Downloading your LogTag
Downloading Your LogTag We will show you how to determine whether your LogTag has experienced a temperature event or whether it has recorded optimal results.
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Vaccine fridge monitoring: Internal sensors vs External probes
There are two types of loggers for your vaccine fridge: ones that sit inside the fridge and measure the temperature with a built-in sensor, and
Why would you want a daily min/max graph?
I was recently asked to make a daily min/max graph. I questioned the wisdom of this and showed how it was built on old compromises that don’t need to exist anymore. It’s time to move on.
I put the LogTag in the Reader and … nothing happened
When you pop your LogTag into the Reader, the LogTag Analyzer software should automatically download the data and show you a graph of temperature data. But what if it doesn’t? Here’s how to troubleshoot.
The frightening long-term effects of food poisoning
If you think that a bout of food poisoning is just a bit of vomiting and diarrhoea, then you may be in for a bit of a shock.
10 foods to avoid while pregnant … and why
Pregnancy hormones can lower a woman’s immune system to the point that infections and diseases that she would normally fight off can have much more
Whose job is it to check the coolroom temperature?
It’s in your HACCP plan and you know it’s important – that’s why you put your, er, top people on the job. And just because
Protecting your customers from listeria
The news today is reporting a story about two people who have died from listeria infection. Ten people in total have been affected by this
Chipotle: a cautionary tale about letting sick staff prepare food
[row] [column medium=”7″] In 2015, people started getting sick after eating at Chipotle – a chain of fast food Mexican restaurants across the US. Five
Five LogTag lifesavers for flu vaccine season
Modern temperature loggers make it really easy to keep a log of vaccine fridge temperatures. But are they making it so easy that we are
USE BY vs BEST BEFORE
There is a critical difference between “use by” and “best before”, and it is what is happening to the food as it ages.
Teamviewer
At OnSolution, we’re not happy unless you are, so we’re always here to provide support. One thing that can make life easier for you is
USB LogTags for Refrigerated Transport
Why USB LogTags are perfect for refrigerated transport companies Place this temperature logger in with your shipment and it will record the temperatures experienced inside
Where are you most likely to get food poisoning – how the media got it totally wrong
A report is currently being misquoted as saying you are twice as likely to get food poisoning from restaurants than from home. We tracked down the original report and discovered that’s not what it said. What did it say, and where are you most likely to get food poisoning?
Help! My LogTag says it hit -40°
LogTag Training TROUBLESHOOTING Help! My LogTag says it hit -40° If you retrieve the temperature data from your LogTag and you see a reading of
Hindsight won’t help South Australian Restaurants
With restaurants facing the consequences of the storms riping through South Australia, is there something that they could have done to help in the difficult decision of keeping or throwing stock away.
I can’t find my delivery
“II have received an email from you saying my order is delivered but I didn’t receive it” – this post explains what to do now to ensure it arrives.
Top 10 Causes Of Food Poisoning
We have the usual suspects as well as a couple of unexpected appearances in our “Top 10 Causes of Food Poisoning”.
What is a LogTag Temperature Logger?
This is an explanation video for “What is a temperature logger”. Coming soon we will have one specifically for “what is a LogTag temperature logger?”.
How to configure a Logtag Temperature Logger
Configuring the Logtag summary This post is made up of two sections: Getting to the configuration screen The Logtag configuration screen explained You may want
Have we lost our way with vaccine fridge monitoring?
What I am hearing about vaccine fridge monitoring I have customers who are now required to download the results of a temperature logger once or
Data logger sample rate explanation
We put together a quick video to explain what sample rate means.
How long will a vaccine fridge remain below 8° during a blackout?
The critical temperatures 2°C and 8°C are the official limits that a vaccine must be stored between. Of the two temperatures, the lower one is
New phone number – 1300 30 33 34
New phone number We now have a new phone number – 1300 30 33 34. We will be keeping the original number (02 9614 6417)
Using temperature loggers when transporting fresh basil
The temperature joys of transporting basil Today I had a question about the use of temperature loggers with the transport of fresh basil. The problem
RPA Vaccine Fridge Should Not Have Failed
RPA is now asking hundreds of mothers with new born babies to contact them because a vaccine fridge may have been failing.This strikes me as
Easiest way to log temperature guarenteed
For the past year the landing page of our site has said “Easiest way to log temperature guarenteed”. For people who don’t see the funny
Temperature Monitoring
This is the first blog in a series that will discuss various aspects of temperature monitoring, with a focus on temperature loggers. Much of what
Logtag temperature loggers in vaccine fridges
Using logtag temperature loggers in vaccine fridges provide a number of benefits. This blog addresses why you should use a temperature logger in vaccine fridges,
Food Safety Requires The Right Temperature
There are only so many times someone can eat out. So how do we maintain our food safety levels at home? One of the best
Australia Takes A Food Safety Tip From The States
From the new revelation of finding food safety issues through the use of social media, Australian food safety officials are engaging with social media to
Question series: “How can I uninstall LogTag® Analyzer completely?”
Open “Control Panel” – “Add/Remove Programs”, or “Control Panel” – “Programs and Features”; highlight “LogTag® Analyzer” and select “remove”. If you are removing version 2.3 or
“Why is there a need for logtag recalibration after a battery change?”
LogTag recorder products that have had their case opened have potentially been exposed to electrostatic effects. In addition, units that had their battery replaced may not
“Does LogTag Recorders offer a recycling system? Can we return LogTags with empty batteries for disposal?”
LogTag Recorders don’t operate any return or recycling programme. The cost of recovering components exceeds the cost of replacement by far. Loggers which have reached the
“How do I export LogTag data for Microsoft Excel?”
LogTag® Analyzer has the option to save *.CSV files, which can be read directly into Microsoft Excel. Please see your MS Excel documentation if you have
“Can LogTag recorders be calibrated?”
All LogTag data logging products can be calibrated and then adjusted (re-calibrated) with an application called “LogTag®Calibrate”. In this context, calibration is the process of checking a given instrument
“What do I need to do to replace the soldered LogTag battery?”
You will need a replacement battery and a replacement front label. The LogTag battery and label are custom made and must be purchased from LogTag
“What causes LogTag data points on the charts to be non-validated? What is non-validated data?”
LogTag products automatically insert error detection codes into the log memory while they record. This assists in detecting corruption and/or manipulation of data. These error detection
“Why is “Always create a unique copy of files” not working?”
Some Network Attached Storage Devices (NAS Drives) use versions of SAMBA (Server Message Block) file servers which do not correctly report back whether a file exists
“What connection parameters are required to send LogTag data via Gmail?”
You can use Google’s SMTP server to send automated e-mail through your Gmail account. This requires special settings, which are slightly different than typically found
“How is the LogTag data stored and how can another person read this data when sent it?”
Downloaded data are stored in a LogTag Data file (*.ltd), which is a proprietary secure format that is tamper-proof. This is a requirement in many applications
“How do I make my LogTag start recording at a specific date and time?”
Earlier versions of LogTag Analyzer did not support recording from a set date and time. Later versions do, so please upgrade to the latest version and
Can I fit an external temperature sensor to a TRIX-8?
Sorry, external temperature sensors can only be fitted to TREX-8, TRED30-16R and TREL-8 models.
“Can LogTags be used in an environment with Gamma radiation?”
Although we have no test data or specifications for the components used in a LogTag it seems generally accepted that CMOS semiconductor components may have marginal
“Will an electrical current between contacts damage the LogTag?”
The contacts are isolated from the critical internal component such that incidental static discharge will not harm the LogTag. Deliberate application of a full mains
“My annotations on my chart and graph title have disappeared”
LogTag Analyzer versions prior to 1.5 can not save any annotations directly to a file. This is a result of FDA Chapter 21 CRF Part 11
Can LogTags measure the temperature of liquids?
LogTag products are not rated for direct immersion into any liquid. A waterproof enclosure is available for some models. TREX-8, TRED30-7 and TREL-8 models are fitted with an external sensor. The stainless
“How fast will a TRIX-8 react to a change in temperature?”
The most common industry standard expression for temperature reading stabilisation time is the ‘T90’. This is defined as the typical time taken of a given
“What does LogTag’s hibernate feature do?”
LogTags can be hibernated via LogTag Analyzer by selecting Hibernate from the LogTag menu. When hibernated, all logging functions are suspended, all indicators are turned off and internal components are
“What do the light patterns on the LogTag mean?”
The LogTag’s LED’s signal a number of different events or status information. The table below contains a summary of the light patterns you may come
“How can I change LogTag’s temperature units?”
If you simply wish to change the unit used to display reports and graphs in LogTag Analyzer, select Edit – Options – General Settings and use the drop
“How long does a LogTag’s battery last?”
Unfortunately there is no clear cut answer to this question. LogTag battery life is affected by many different factors: If the logger is permanently used
“How can I tell if a LogTag’s battery is low?”
LogTag Analyzer displays the current battery condition of a recorder during configuration and also after download. TRIX-8, TREX-8 & HAXO-8 models contain a simple battery diagnostic
“What happens if I keep using a LogTag which shows a low battery?”
If a LogTag reports a battery as ‘OK’ during configuration, there is typically enough operational life left to complete a trip before being completely exhausted. Sometimes
Can a LogTag battery be recharged or replaced?
All LogTag recorder products have non-rechargeable Lithium-Metal type batteries. You must not attempt to recharge these batteries. Following models have user replaceable batteries: TRID30-7R TRED30-16R
“What happens if I press the “Again” Button with a different type of LogTag?”
You cannot reconfigure different types of LogTag with the “Again” button. A warning message such as in this example will be displayed: If you have
“What is LogTag’s Pre-Start fail-safe logging?”
This function allows the LogTag to record temperature data even if the “Start” button is not pressed. When a logger is configured for push button start
LogTag Analyzer’s communication progress bar is stalling
If the progress bar stalls, LogTag Analyzer may be trying to communicate with a Bluetooth COM port that has no interface attached. Please disable all
My LogTag can not be re-configured!
Some LogTags are purchased as single trip loggers and can not be reconfigured once used. This will be shown by a lock symbol next to the
“HELP – have accidentally switched LogTag Analyzer to a different language and now I don’t know where I am!”
Exit the LogTag Analyzer software and delete the file “User Profile.dat” from C:Documents and Settings#USER#Application DataLogTag. In VISTA and Windows 7, this file is located in
“The LogTag Access Wizard reports COM1, COM2, COM3, COM4 are not found or are already in use. What do I do?”
This error means that LogTag Analyzer cannot find an attached interface or LogTag product. In the following example: COM1 cannot be used for attaching an interface (most
“Why can’t I see any interfaces in the LogTag Access Window?”
Each time you configure or download a LogTag via the menu, all available communication ports are checked for interfaces with LogTag products. LogTag Analyzer restricts this search
“The download progress bar stops before it reaches 100% with an error message.”
If the progress bar stops, there is a communication issue between the logger and LogTag Analyzer, and LogTag Analyzer subsequently retries to get the correct
“I am getting the error message “Internal error $4:USB.0012345” / “LogTag failed to respond [20]” – what do these mean?”
“Internal error $4” and “LogTag failed to respond [20]” are very general error messages which simply mean that LogTag Analyzer found an interface and detected the presence
My LogTag is giving me an error message “Internal error $1” – what does it mean?
The “Internal error $1” message will appear if you try to communicate with a model that is newer than your current version of LogTag Analyzer supports.
“How do I stop a LogTag logging?”
Logging cannot be manually stopped on the LogTag itself. If you want a LogTag to stop recording at a specific time, select a specific number of readings
“My LogTag returned an error message with a number – what does it mean?”
The following table describes the error code values, their meaning and possible remedies. If problems do persist, please check that you have the latest version
“Can I use my LogTag interface on a USB 3.0 port?”
At this stage all major computer manufacturers provide USB 3.0 ports mainly to support storage devices such as external hard drives with higher speed requirements.
“I am having difficulties communicating with my USB interface while using LogTag software”
Occasionally the drivers de-register themselves, which is an issue of the operating system. In this case, simply unplug the USB interface and plug it back
“Are LogTag’s USB interface drivers certified by Microsoft?”
Yes, the drivers have been certified in versions 1.7R14 and later. Older versions of LogTag Analyzer used the unsigned drivers, and we strongly recommend you update
“Can I use LogTag Analyzer with Windows 8?”
Starting with version 2.3r18, LogTag Analyzer is compatible with Windows 8, however on 64-bit versions the native mail application will not work with the “Send mail”
Can I use LogTag Analyzer with Linux?
For Linux users we unfortunately can’t recommend installation of the LogTag Analyzer software on Linux using WINE. Some users have reported success using these instructions,
“My LogTag Analyzer Installer asks for all USB devices to be disconnected – what do I do?”
When the LogTag Analyzer Installer determines that the USB drivers need to be updated while one or more USB interface cradles are connected, it will prompt
“How do I uninstall my LogTag Interface cradle USB Interface drivers completely?”
Following steps are required to uninstall USB interface drivers completely: With USB interface cradle plugged into the computer, Open “Control Panel” – “System” Select the
“Can I use LogTag Analyzer in a Citrix environment?”
You can use LogTag Analyzer versions 2.0r17 and later in a Citrix environment, however there are certain restrictions. You can find a summary of the requirements
“The LogTag installer shows an error message “unknown publisher”!”
This message typically indicates an incomplete download of LogTag software, which invalidates the digital signature of the installer file. In the email you received with
“Can I use LogTag Analyzer on an Apple Mac?”
You can use LogTag Analyzer versions 2.0r17 and later on an Apple Mac computer, however you must use a virtual machine software such as VMWare Fusion,
“Can I use LogTag Analyzer with Windows 7?”
Yes, LogTag Analyzer versions 1.9r12 and later are fully compatible with Windows 7 in both the 32-bit and 64-bit versions. The USB Interface drivers are now
Temperature for Fresh Cut Flowers
Why would you consider a temperature logger for fresh cut flowers? A temperature and humidity logger would be even better as not only temperature affects
Temperature Logging for Vaccine Storage and Transport
When storing your vaccines, “Strive for 5”, which are the Commonwealth Guidelines for the Storage of Vaccines, says that the temperature of your fridges must
