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Occasionally the drivers de-register themselves, which is an issue of the operating system. In this case, simply unplug the USB interface and plug it back again (for at least 10 seconds), this should resolve the issue.
It is highly unlikely that a USB interface is faulty.
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LogTag Temperature Recorders are distributed in Australia by
KEEP OUT OF REACH OF CHILDREN
LogTag loggers contain small batteries. Swallowing can lead to chemical burns, perforation of soft tissue, and death. Severe burns can occur within 2 hours of ingestion. Seek medical attention immediately.