LogTag Data Loggers

[email protected]

1300 08 20 20

About Us

About LogTag

We’ve been Australia’s go-to experts for LogTag for over 20 years.

Since the early 2000s, OnSolution has proudly been the official Australian reseller and distributor of LogTag temperature loggers. In that time, we’ve helped thousands of businesses – from medical clinics to food manufacturers – keep their temperature-sensitive products safe, compliant, and under control.

We’re not just here to sell you a logger. We’re here to make sure you get the right logger for your needs, with clear advice and ongoing support from a local team that knows these products inside out.

Old logtag image
Original image from the 2005 website.
We launched logtag.com.au back in 2005 with just a single model. Since then, we have worked closely with the manufacturers as they grew into a worldwide company based on superior product quality and service.

 

Why LogTag?

LogTag is a globally recognised brand in temperature and humidity monitoring. Known for their accuracy, reliability, and ease of use, LogTag loggers are trusted by professionals around the world—whether it’s for vaccine storage, cold chain shipping, or monitoring a warehouse or server room.

These are serious tools for serious industries, backed by international certifications and proven performance.

Local support, national reach

We’re based in Sydney and work with clients all across Australia. Our team knows the local standards and regulations (including those that change all too often), and we make sure you’re always up to date and compliant.

Whether you’re just getting started or need a fleet of loggers with calibration and cloud reporting, we can help.

[remotepage page="shipping-insurance.html"]
Latency explained

What is latency?

Latency, when it comes to temperature logging, refers to the delay between a change in temperature and when that change is detected and recorded by the logger. This delay can be due to the sensor’s design, the materials it’s placed in, or the logging interval. While it might sound like a disadvantage, latency can actually serve a useful purpose in certain environments—particularly where short-term temperature spikes are common but not harmful.

For example, in a busy commercial fridge, the temperature may briefly rise every time the door is opened. A logger with high latency won’t immediately react to these short fluctuations, helping to avoid unnecessary alarms or false data indicating a problem when there isn’t one. In these cases, a slight delay in response acts like a filter, focusing attention on real issues—such as prolonged exposure to unsafe temperatures—while ignoring the everyday ups and downs that don’t affect product quality or safety.

Differrnt connections

Connecting your logger

Depending on the type of logger you have, connecting your logger to your PC means either:

  • inserting into the Reader,
  • plugging it into a USB port, or
  • connecting it via a USB cable.
comparing gen1 and gen 2

What's so good about USB?

First Generation LogTags use a separate Reader (sometimes called a dock) for configuration and for downloading recorded data. 

The Second Generation loggers only require a USB port or cable. Apart from saving the cost of the Reader, this makes them much better suited for shipping, because the recipient doesn’t need a LogTag Reader to download a report about the shipment’s journey.

comparing gen1 and gen 2