LogTag Temperature Recorders
LogTag Temperature Recorders

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Send your LogTag file to us for review

This page is for LogTag users who have been requested by tech support to send us their LogTag data file/s.

How to send a LTD. file to support

Select Browse...

Select the ‘Browse‘ button to choose which files you wish to send to LogTag Support for review.

Important! Read this...

The following instructions are for when the LogTag saved files are in the default location. If the location has been changed, you will need to find the correct location.

You can find where files are saved by selecting ‘options’ in your Analyzer

Select Documents

Select your ‘Documents‘ folder on your PC to access your saved files.

Sending a LTD. file to support

Open LogTag Folder

After selecting ‘Documents’ on your PC, select the folder ‘My LogTag Data‘.

Sending LTD. file to support

Choose LTD. File

After selecting ‘Documents’ on your PC, select the folder ‘My LogTag Data‘.

Tip: sort the files in date range by clicking on ‘Date Modified‘ at the top to find your most recent saved logs.

Sending a LTD. file to support

Click Send

You’re done!