There are two types of loggers for your vaccine fridge: ones that sit inside the fridge and measure the temperature with a built-in sensor, and
When you pop your LogTag into the Reader, the LogTag Analyzer software should automatically download the data and show you a graph of temperature data. But what if it doesn’t? Here’s how to troubleshoot.
If you think that a bout of food poisoning is just a bit of vomiting and diarrhoea, then you may be in for a bit of a shock.
It’s in your HACCP plan and you know it’s important – that’s why you put your, er, top people on the job. And just because
[row] [column medium=”7″] In 2015, people started getting sick after eating at Chipotle – a chain of fast food Mexican restaurants across the US. Five
A report is currently being misquoted as saying you are twice as likely to get food poisoning from restaurants than from home. We tracked down the original report and discovered that’s not what it said. What did it say, and where are you most likely to get food poisoning?
What I am hearing about vaccine fridge monitoring I have customers who are now required to download the results of a temperature logger once or
The critical temperatures 2°C and 8°C are the official limits that a vaccine must be stored between. Of the two temperatures, the lower one is
The temperature joys of transporting basil Today I had a question about the use of temperature loggers with the transport of fresh basil. The problem
Open “Control Panel” – “Add/Remove Programs”, or “Control Panel” – “Programs and Features”; highlight “LogTag® Analyzer” and select “remove”. If you are removing version 2.3 or
LogTag recorder products that have had their case opened have potentially been exposed to electrostatic effects. In addition, units that had their battery replaced may not
“Does LogTag Recorders offer a recycling system? Can we return LogTags with empty batteries for disposal?”
LogTag Recorders don’t operate any return or recycling programme. The cost of recovering components exceeds the cost of replacement by far. Loggers which have reached the
LogTag® Analyzer has the option to save *.CSV files, which can be read directly into Microsoft Excel. Please see your MS Excel documentation if you have
You will need a replacement battery and a replacement front label. The LogTag battery and label are custom made and must be purchased from LogTag
LogTag products automatically insert error detection codes into the log memory while they record. This assists in detecting corruption and/or manipulation of data. These error detection
Some Network Attached Storage Devices (NAS Drives) use versions of SAMBA (Server Message Block) file servers which do not correctly report back whether a file exists
You can use Google’s SMTP server to send automated e-mail through your Gmail account. This requires special settings, which are slightly different than typically found
Downloaded data are stored in a LogTag Data file (*.ltd), which is a proprietary secure format that is tamper-proof. This is a requirement in many applications
Earlier versions of LogTag Analyzer did not support recording from a set date and time. Later versions do, so please upgrade to the latest version and
Sorry, external temperature sensors can only be fitted to TREX-8, TRED30-16R and TREL-8 models.
Although we have no test data or specifications for the components used in a LogTag it seems generally accepted that CMOS semiconductor components may have marginal
The contacts are isolated from the critical internal component such that incidental static discharge will not harm the LogTag. Deliberate application of a full mains
LogTag Analyzer versions prior to 1.5 can not save any annotations directly to a file. This is a result of FDA Chapter 21 CRF Part 11
The most common industry standard expression for temperature reading stabilisation time is the ‘T90’. This is defined as the typical time taken of a given
If a LogTag reports a battery as ‘OK’ during configuration, there is typically enough operational life left to complete a trip before being completely exhausted. Sometimes
You cannot reconfigure different types of LogTag with the “Again” button. A warning message such as in this example will be displayed: If you have
If the progress bar stalls, LogTag Analyzer may be trying to communicate with a Bluetooth COM port that has no interface attached. Please disable all
“HELP – have accidentally switched LogTag Analyzer to a different language and now I don’t know where I am!”
Exit the LogTag Analyzer software and delete the file “User Profile.dat” from C:Documents and Settings#USER#Application DataLogTag. In VISTA and Windows 7, this file is located in
“The LogTag Access Wizard reports COM1, COM2, COM3, COM4 are not found or are already in use. What do I do?”
This error means that LogTag Analyzer cannot find an attached interface or LogTag product. In the following example: COM1 cannot be used for attaching an interface (most
Each time you configure or download a LogTag via the menu, all available communication ports are checked for interfaces with LogTag products. LogTag Analyzer restricts this search
If the progress bar stops, there is a communication issue between the logger and LogTag Analyzer, and LogTag Analyzer subsequently retries to get the correct
“I am getting the error message “Internal error $4:USB.0012345” / “LogTag failed to respond ” – what do these mean?”
“Internal error $4” and “LogTag failed to respond ” are very general error messages which simply mean that LogTag Analyzer found an interface and detected the presence
The “Internal error $1” message will appear if you try to communicate with a model that is newer than your current version of LogTag Analyzer supports.
The following table describes the error code values, their meaning and possible remedies. If problems do persist, please check that you have the latest version
At this stage all major computer manufacturers provide USB 3.0 ports mainly to support storage devices such as external hard drives with higher speed requirements.
Occasionally the drivers de-register themselves, which is an issue of the operating system. In this case, simply unplug the USB interface and plug it back
Yes, the drivers have been certified in versions 1.7R14 and later. Older versions of LogTag Analyzer used the unsigned drivers, and we strongly recommend you update
When the LogTag Analyzer Installer determines that the USB drivers need to be updated while one or more USB interface cradles are connected, it will prompt
Following steps are required to uninstall USB interface drivers completely: With USB interface cradle plugged into the computer, Open “Control Panel” – “System” Select the
You can use LogTag Analyzer versions 2.0r17 and later in a Citrix environment, however there are certain restrictions. You can find a summary of the requirements
This message typically indicates an incomplete download of LogTag software, which invalidates the digital signature of the installer file. In the email you received with
When storing your vaccines, “Strive for 5”, which are the Commonwealth Guidelines for the Storage of Vaccines, says that the temperature of your fridges must