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Category: FAQ

What is a LogTag Temperature Logger?

This is an explanation video for “What is a temperature logger”. Coming soon we will have one specifically for “what is a...

“How do I export LogTag data for Microsoft Excel?”

LogTag® Analyzer has the option to save *.CSV files, which can be read directly into Microsoft Excel. Please see your MS Excel documentati...

“Can LogTag recorders be calibrated?”

Calibration versus certification Before I answer the question “can a LogTag be calibrated?” I need to explain the difference bet...

“What do I need to do to replace the soldered LogTag battery?”

You will need a replacement battery and a replacement front label. The LogTag battery and label are custom made and must be purchased from L...

“Why is there a need for logtag recalibration after a battery change?”

LogTag recorder products that have had their case opened have potentially been exposed to electrostatic effects. In addition, units that ha...

“Does LogTag Recorders offer a recycling system? Can we return LogTags with empty batteries for disposal?”

LogTag Recorders don’t operate any return or recycling programme. The cost of recovering components exceeds the cost of replacement b...

“Why is “Always create a unique copy of files” not working?”

Some Network Attached Storage Devices (NAS Drives) use versions of SAMBA (Server Message Block) file servers which do not correctly report...

“What connection parameters are required to send LogTag data via Gmail?”

You can use Google’s SMTP server to send automated e-mail through your Gmail account. This requires special settings, which are slight...

“How is the LogTag data stored and how can another person read this data when sent it?”

Downloaded data are stored in a LogTag Data file (*.ltd), which is a proprietary secure format that is tamper-proof. This is a requirement...

“What causes LogTag data points on the charts to be non-validated? What is non-validated data?”

LogTag products automatically insert error detection codes into the log memory while they record. This assists in detecting corruption and/...

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