LogTag Temperature Recorders
LogTag Temperature Recorders

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What is the warranty?

LogTags come with a one year warranty from the manufacturer, but we believe that your LogTag should last much longer than that. So unless you’ve been running the LogTag with a really high sampling rate that has drained the battery, or you’ve been mistreating it or using it for something it’s not designed for, OnSolution will cover it for two years.

If you suspect your LogTag is faulty, give us a call on 1300 08 20 20 so we can discuss the problem and troubleshoot if possible. If the LogTag has failed, we’ll get you to return it to our Sydney office and we will ship you out a replacement at our expense.

If you want a formal extended warranty then let us know.

Our goal is simple – provide a quality product and stand behind it.

Check out our “One-Question-Asked” Guarantee