LogTag Analyzer System Requirements

What computers will LogTag Analyzer run on?

If you have an older machine or a non-PC, LogTag Analyzer may not run well or at all. Here are the LogTag Analyzer system requirements

LogTag Analyzer System Requirements

Windows

To ensure that the Analyzer software will work on your computer, the following minimum specifications are required:

  • PC capable of running Windows 10 or later, or Windows Server 2016 or later. Although you may be able to install the software on earlier operating systems by installing some of the prerequisites manually, only operating systems currently supported by Microsoft should be considered for installing LogTag Analyzer.
  • Operating System must support .NET version 4.7.21
  • 180MB free disk space (plus 2.5GB if .NET is not yet installed)
  • Internet Explorer 8.0 or later
  • 1 available USB port to connect an interface or USB logger
  • 1366 x 768, or higher, screen resolution2
  • 65535 screen colors

The recommended specifications are:

  • Processor equivalent to Pentium IV or later
  • 512MB of available RAM
  • Internet Explorer 9.0 or later
  • 65535 (16bit), or more, screen colours.

If you are unsure of your computer’s specifications, please refer to your operating system’s documentation or help function.

Mac

If you are working on an Intel-based Mac you can use LogTag Analyzer versions 2.0r17 and later, however you must use a virtual machine software such as VirtualBox, VMWare Fusion, Parallel Desktop or similar. You can find a summary of the steps in the document about “Installing LogTag Analyzer on an Apple Mac” using VirtualBox, which you can download from here.

Unfortunately, there is no recommended solution for Apple M1 Macs.

Linux

For Linux users, we unfortunately can’t recommend installation of the LogTag Analyzer software on Linux using WINE. Some users have reported success using these instructions, this is, however, experimental.

You can use a Virtual Machine via VirtualBox.

Citrix

You can use LogTag Analyzer in a Citrix environment, however there are certain restrictions. For more information, have a look at this document.

Chrome

Our software isn’t compatible with the Chrome OS (Operating System). Chromebooks do not actually have a Windows OS, they only work with web applications, any actual applications have to be specifically written for Chrome OS in order to run on a Chromebook. 

USB 3.0

At this stage all major computer manufacturers provide USB 3.0 ports mainly to support storage devices such as external hard drives with higher speed requirements. On some computers driver incompatibilities between some of the controlling hardware and the LogTag Interface Cradle drivers could exist, which is unfortunately outside LogTag Recorders control.

Although we have tested LogTag Interface Cradles on USB 3.0 ports of different computer manufacturers without issues we would still advise using USB 2.0 ports where available. There is no advantage of using LogTag Interface Cradles on a USB 3.0 port.

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Latency explained

What is latency?

Latency, when it comes to temperature logging, refers to the delay between a change in temperature and when that change is detected and recorded by the logger. This delay can be due to the sensor’s design, the materials it’s placed in, or the logging interval. While it might sound like a disadvantage, latency can actually serve a useful purpose in certain environments—particularly where short-term temperature spikes are common but not harmful.

For example, in a busy commercial fridge, the temperature may briefly rise every time the door is opened. A logger with high latency won’t immediately react to these short fluctuations, helping to avoid unnecessary alarms or false data indicating a problem when there isn’t one. In these cases, a slight delay in response acts like a filter, focusing attention on real issues—such as prolonged exposure to unsafe temperatures—while ignoring the everyday ups and downs that don’t affect product quality or safety.

Differrnt connections

Connecting your logger

Depending on the type of logger you have, connecting your logger to your PC means either:

  • inserting into the Reader,
  • plugging it into a USB port, or
  • connecting it via a USB cable.
comparing gen1 and gen 2

What's so good about USB?

First Generation LogTags use a separate Reader (sometimes called a dock) for configuration and for downloading recorded data. 

The Second Generation loggers only require a USB port or cable. Apart from saving the cost of the Reader, this makes them much better suited for shipping, because the recipient doesn’t need a LogTag Reader to download a report about the shipment’s journey.

comparing gen1 and gen 2