How to troubleshoot your LogTag temperature loggers

Help-my-LogTag-says-it-hit-negative-40-degrees

Why does my LogTag say -40°C?

Help! My LogTag says it hit -40° If you retrieve the temperature data from your LogTag and you see a reading of -40°C, don’t panic.

I can’t install the LogTag Analyzer software on my old computer

I can’t install the LogTag Analyzer software on my old computer The current .exe version of LogTag Analyzer software cannot be installed on computers running

All the readings in my data are old

All the readings in my data are old If you download the data from your LogTag and notice that all the dates are old, there

I forgot my password

I forgot my password In the configuration panel, it is possible to set a password on your LogTag. If you lose or forget this password,

Changing the battery in a LogTag with Display

TRID30-7R and TRED30-7R model LogTags have replaceable batteries. When you see that the battery showing Low on-screen or in the LogTag software, you should replace

My LogTag suddenly stopped working

My LogTag suddenly stopped working Yesterday it worked, today it doesn’t. What happened? The most common reason is that Windows performed an update or something

My temperatures are in Fahrenheit not Celsius

My temperatures are in Fahrenheit not Celsius This can sometimes happen if your computer is set to a US format. However, it is easy to

LogTag Spike Analysis

Issue A single -5°C reading has been recorded by the LogTag monitoring a vaccine fridge. If this is a valid reading then the vaccines are

I put the LogTag in the Reader and … nothing happened

When you pop your LogTag into the Reader, the LogTag Analyzer software should automatically download the data and show you a graph of temperature data. But what if it doesn’t? Here’s how to troubleshoot.

Troubleshooting