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Category: LogTag Training

I put the LogTag in the Reader and … nothing happened

When you pop your LogTag into the Reader, the LogTag Analyzer software should automatically download the data and show you a graph of temper...

LogTag Spike Analysis

Issue A single -5° reading has been recorded by the LogTag monitoring a vaccine fridge. If this is a valid reading then the vaccines are po...

My temperatures are in Fahrenheit not Celsius

LogTag Training My temperatures are in Fahrenheit not Celsius This can sometimes happen if your computer is set to a US format. However, it...

Teamviewer

At OnSolution, we’re not happy unless you are, so we’re always here to provide support. One thing that can make life easier for you is i...

Hibernating Your LogTag

LogTag Training Hibernating Your LogTag When you are not using your LogTag, it’s a great idea to place it into hibernation. Hibernatio...

My LogTag suddenly stopped working

  LogTag Training My LogTag suddenly stopped working Yesterday it worked, today it doesn’t. What happened? The most common reason...

Changing the battery in a LogTag with Display

  LogTag Training TROUBLESHOOTING Replacing the battery in a LogTag with Display TRID30-7R and TRED30-7R model LogTags have replaceable...

I forgot my password

  LogTag Training TROUBLESHOOTING I forgot my password In the configuration panel, it is possible to set a password on your LogTag. If...

All the readings in my data are old

  LogTag Training TROUBLESHOOTING All the readings in my data are old If you download the data from your LogTag and notice that all the...

I can’t install the LogTag Analyzer software on my old computer

LogTag Training TROUBLESHOOTING I can’t install the LogTag Analyzer software on my old computer The current .exe version of LogTag Ana...

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